Your privacy matters to us. This Privacy Policy explains how 12merryph collects, uses, stores, and protects your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
Six core principles that guide how 12merryph handles your personal data
12merryph only collects personal data that is strictly necessary for the purposes outlined in this Privacy Policy. We do not collect data for the sake of it — every piece of information we hold serves a specific, legitimate purpose tied to your account and gaming experience.
All data transmitted between your device and 12merryph is protected by industry-standard SSL/TLS encryption. Personal data stored on our servers is encrypted at rest and access is restricted to authorized personnel only, under strict internal access controls.
As a data subject under the Philippine Data Privacy Act, you have the right to access, correct, erase, and object to the processing of your personal data. 12merryph provides clear channels for exercising these rights — no bureaucratic runaround, just straightforward support.
12merryph does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared with third parties only where strictly necessary for service delivery — such as payment processors and KYC verification providers — and always under binding data processing agreements.
We do not keep your data indefinitely. 12merryph maintains clear data retention schedules aligned with Philippine regulatory requirements. Account data is retained for the period required by PAGCOR and anti-money laundering regulations, after which it is securely deleted or anonymized.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 12merryph will notify affected Players and the National Privacy Commission (NPC) within the timeframes prescribed by Philippine law. Transparency is non-negotiable when it comes to your data security.
Summary: 12merryph is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). This policy explains what data we collect, why we collect it, how we use it, and what rights you have over your information. By using the 12merryph platform, you acknowledge that you have read and understood this Privacy Policy.
12merryph ("we," "us," "our") operates the online gaming platform accessible at 12merryph.club. As a platform serving Filipino players, we are committed to handling your personal data with the highest standards of care, transparency, and compliance with applicable Philippine law.
This Privacy Policy applies to all personal data collected through the 12merryph website, mobile-optimized platform, customer support channels, and any other service we provide. It applies to all registered Players, visitors to the 12merryph website, and any individual who interacts with our platform in any capacity.
This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with 12merryph.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 12merryph is the personal information controller responsible for your personal data collected through the 12merryph platform.
12merryph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this policy.
Regulatory Framework: 12merryph operates under the PAGCOR regulatory framework and is subject to the data privacy obligations imposed by the National Privacy Commission (NPC) of the Philippines. Our data processing practices are designed to comply fully with RA 10173 and NPC issuances.
12merryph collects the following categories of personal data from Players and platform users:
12merryph collects personal data through the following means:
12merryph processes your personal data for the following specific, legitimate purposes:
Under the Philippine Data Privacy Act of 2012, 12merryph processes your personal data on the following legal bases:
Note on Consent Withdrawal: Withdrawing your consent for marketing communications or non-essential cookies will not affect your ability to use the 12merryph platform or access your account. Core account and payment processing is based on contractual necessity, not consent.
12merryph does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data with third parties only in the following limited circumstances:
We engage trusted third-party service providers who process personal data on our behalf under binding data processing agreements. These include:
12merryph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent Philippine authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, or sale of all or substantially all of 12merryph's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
Where personal data is transferred outside the Philippines — for example, to cloud infrastructure providers — 12merryph ensures that appropriate safeguards are in place, including contractual clauses that provide equivalent data protection standards as required by the NPC.
12merryph uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform usage. The following categories of cookies are used:
These cookies are essential for the 12merryph platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without significantly impairing your ability to use the platform.
Functional cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — to provide a more personalized experience. These cookies do not track your activity across other websites.
With your consent, 12merryph uses analytics cookies to collect aggregated, anonymized data about how Players use the platform. This data helps us identify areas for improvement and optimize the gaming experience. Analytics cookies do not identify you personally.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the 12merryph platform. Your consent for non-essential cookies can be withdrawn at any time through the cookie preference center accessible from the platform footer.
12merryph retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
12merryph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While 12merryph takes extensive measures to protect your data, you also play an important role. Keep your account password confidential, enable two-factor authentication, and contact support immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 12merryph:
To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 14. We will respond to all valid requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
Identity Verification for Rights Requests: To protect your privacy, 12merryph will verify your identity before processing any data subject rights request. You may be asked to provide a copy of a valid Philippine government-issued ID to confirm your identity.
The 12merryph platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 12merryph does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent further access by that individual.
If you are a parent or guardian and believe that your child under 21 has registered an account on the 12merryph platform, please contact our support team immediately so that we can take prompt action.
🔞 Age Restriction: 12merryph is a 21+ platform. We take our age verification obligations seriously and conduct KYC checks on all registered Players. Gambling is addictive. Know when to stop.
12merryph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, we will notify registered Players via the email address or mobile number associated with their account, and will post a prominent notice on the 12merryph platform.
The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how 12merryph protects your personal data. Your continued use of the platform following notification of any amendment constitutes your acknowledgment of the updated policy.
If any amendment materially affects your rights or the way we process your personal data in a manner that requires your consent, we will seek your explicit consent before the amended processing begins.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 12merryph, please contact our Data Protection Officer through the following channels:
12merryph Data Protection Officer
Email: [email protected]
Live Chat: Available 24/7 via the 12merryph platform
Response Time: Within 30 days for formal data subject requests
Regulatory Body: National Privacy Commission (NPC), Republic of the Philippines
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by 12merryph.
Your data is protected, your privacy is respected, and your gaming experience is backed by Philippine law. Join thousands of Filipino players who trust 12merryph for safe, fair, and responsible online gaming.
Must be 21 years or older. Gambling is addictive. Know when to stop. Play responsibly.